Shipping Policy

UNITED STATES

  • It may take 3-5 business days for orders to ship out from our store.
  • Delivery dates are not guaranteed, except for Priority Mail. Priority Mail  is guaranteed to be delivered within 3-5 days of shipping from our store.
  • We are not liable if you do not receive your package on the delivery date. USPS is responsible for all delivery dates (including Priority Mail).
  • Tracking for your order is emailed to you once your order is shipped out.
  • Please allow 7 business days before inquiring about the status of your order.
  • If you received a email that it was delivered and you do not see it, please contact your local post office or shipping service first!

FREE U.S. SHIPPING

  • Our free shipping option (for US orders  over $100) is USPS Media Mail, which normally takes 5-8 days for delivery.
  • Media Mail Is not insured. 
  • If you would like to add a "signature confirmation" to your order that qualified for free shipping please email us at shop@delbravorecordshop.com
  • If you would like your order to be insured, please purchase the Standard Shipping option available at checkout. 

INTERNATIONAL

International shipping is $35 or more depending on location.

We are not responsible for any customs restrictions, tariffs, or other regulations that may apply at Customs in any country. Any duties or taxes that may apply are your responsibility. If you have any questions, we encourage you to speak with your customs office.


The responsibility is yours to check with your country's customs office to verify that your products can clear customs.

We will do our part and follow the exact directions in your order. We will ship your order to the exact address that you provide. Please keep in mind that once an order has shipped, we cannot change the address information on an international order, and errors here could cause a delivery delay or rejection. We will give you the best service and ship it very quickly at the rates that we have agreed to on our site.

If for whatever reason the package is seized by Customs officials, we will not issue you a refund unless all products are returned to us in their original condition. Once the order has been shipped out from our store, we are not responsible for it. You may be responsible for any return shipping charges, in accordance with your local regulations.

 

  • We are not responsible for lost, stolen, held, or damaged packages.
  • We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.
  • Any shipping problems must be handled with shipping services UPS/DHL/ FED EX